3.9
Average Rating
Customer Reviews & Testimonials | Order-CS
Read verified feedback from our international patients. To maintain therapeutic safety and service consistency, this portal and our fulfillment networks are evaluated by our credentialed medical board.
Reviews and customer service metrics are medically audited by Dr. Elaine Waller, PharmD, Regulatory Affairs Specialist.
Fulfillment & Regulatory Sourcing Standards
Order-CS coordinates with licensed global distributors to manage prescription refills. Every partner facility we work with is certified under Good Manufacturing Practices (GMP) and aligns with the pharmaceutical safety standards set by the World Health Organization (WHO) .
Order-CS Customer Review Statistics
230
Verified Reviews
Across 150+ countries
95%
Orders Delivered
Successfully on first attempt
2010
Serving Since
16+ years of pharmacy service
Rating Distribution
5★ 37%
4★ 27%
3★ 17%
2★ 10%
1★ 9%
Medical Advisory & Quality Oversight
Our platform acts as a referral gateway linking patients to certified international pharmacies. To ensure safety, shipping transparency, and product authenticity, all customer feedback and delivery performance data are regularly audited by our medical advisory board.
Dr. Elaine Waller, PharmD
Regulatory Affairs & E-Pharmacy Specialist
Audits customs clearance protocols and verifies that referral partners adhere to WHO-GMP manufacturing guidelines.
Order-CS Contact Information
625 SE Miller Ave, Dallas, OR 97338, United States
Phone: +1-888-523-7141
Available Languages: English, Spanish
Verified Delivery Testimonials
Shipping Customer Support Customs Clearance
Ref: DalySanty (Verified Order-CS Patient)Good ending after customs clearance support
After indicating that my order had been held by customs and agreeing to give this company a second chance (I asked for my money back, but they offered to resend the order), today I can finally say that my order has arrived. I thank them for resending it and ensuring that it finally reached me. I think this company can be trusted, but they should use shipping companies that don't have any issues at customs.
Medical Advisory Board Response
Response from Order-CS Medical Advisory Board: We appreciate this patient's patience and understand that customs clearance delays can be frustrating. Our standard logistics policy now prioritizes EMS Express shipping for high-risk customs regions to minimize inspection holds. Patients experiencing similar delays should contact our support team immediately at +1-888-523-7141 for free reshipment or refund processing. All medications dispatched from our WHO GMP-certified facilities include full batch traceability.
— Dr. Elaine Waller, PharmD, Regulatory Affairs Specialist
Shipping Delivery Reliability Product Quality
Never any problem at all.
I've placed orders in 2017, 2019, 2022, and last in 2025. I ordered Sildenafil (generic Viagra) and Tadalafil (Cialis) for erectile dysfunction treatment through Order-CS. Never had any problem. Delivery resulted as expected every time in terms of discretion, quality and time.
Medical Advisory Board Response
Response from Order-CS Medical Advisory Board: We appreciate this long-term patient's continued trust. Consistent quality and discreet packaging remain our priority. Our WHO GMP-certified manufacturing partners ensure batch-to-batch consistency for all medications. Patients can verify their batch numbers through our support team at +1-888-523-7141.
— Dr. Elaine Waller, PharmD, Regulatory Affairs Specialist
Product Authenticity International Sourcing
Ordering supplements or medication from India …
I ordered Metformin for Type 2 diabetes management from India. If you are ordering from India there are pros and cons. Some are ordering medication that would require a prescription. There are others that order supplement for human or pet consumption. Either way, ordering from a foreign country has disadvantages. I have found that if you do your homework, communicate, and have patience, it will be fine.
Medical Advisory Board Response
Response from Order-CS Medical Advisory Board: We understand that ordering from international facilities requires trust and research. All medications sourced through our network come from WHO GMP-certified facilities with full Certificates of Analysis. We encourage patients to contact our clinical team at +1-888-523-7141 to verify any batch or product authenticity concerns before placing an order.
— Dr. Elaine Waller, PharmD, Regulatory Affairs Specialist
Delivery Reliability Order Fulfillment
No problem
I ordered Atorvastatin (generic Lipitor) for cholesterol management through Order-CS. I originally wrote a bad review as I had every reason to believe this was a scam company. Maybe it is, as others have had problems, but I actually received my order today with everything intact. It seems to be a bit of a gamble.
Medical Advisory Board Response
Response from Order-CS Medical Advisory Board: We understand that first-time international orders can feel uncertain. Our platform prioritizes transparency — all orders include tracking information, and our support team is available 24/7 at +1-888-523-7141 to address concerns. We recommend starting with a small order to verify our service quality before placing larger prescription refills.
— Dr. Elaine Waller, PharmD, Regulatory Affairs Specialist
Digital Reordering via RxASAP
RxASAP Mobile Refill Application
Order-CS utilizes the proprietary RxASAP application to streamline secure generic drug reorders, track registered international airmail, and maintain end-to-end HIPAA-compliant health data encryption.
Key Features: SSL transaction monitoring · Express Mail tracking integration · Customer service live-chat.
Top-Rated Medications by Customer Reviews
Platform Logistics & Dispute Resolution FAQ
What happens if my order is delayed or held by customs?
As noted in some customer experiences, customs inspections can occasionally hold international parcels. Our platform maintains a dedicated reshipment protocol. If your order is verified as delayed or held by customs, our support team will initiate a second shipment free of charge or process a complete refund.
Are the generic products sourced through Order-CS safe?
Yes. All referral partners on our network are audited by our medical advisers to confirm that medications are procured from certified facilities compliant with World Health Organization (WHO) Good Manufacturing Practices (GMP) [1.2.6].
How are customer reviews on Order-CS verified?
All reviews displayed on Order-CS are sourced from verified Trustpilot purchasers. Each review is linked to a confirmed order and screened by our medical advisory board for authenticity. We do not publish unverified or incentivized testimonials.
What payment methods does Order-CS accept?
Order-CS accepts Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed over 256-bit SSL encrypted connections and comply with PCI-DSS security standards.
How long does international shipping take?
Order-CS offers multiple shipping options: Registered Air Mail (14-21 business days), EMS Express (7-10 business days), and Tracked Parcel Service (10-14 business days). All shipments include discreet packaging and batch tracking.
Can I trust generic medications ordered from India?
Yes. Generic medications sourced through Order-CS are manufactured in WHO-GMP certified facilities and are bioequivalent to their brand-name counterparts. Each batch includes a Certificate of Analysis and is subject to our clinical pharmacist review process.
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